How do I care for my be+cause clothing?
All be+cause clothing & accessories come with suggested care tags sewn into the item. Following these directions will extend the life of your purchase. If you have any questions, please e-mail us before you launder your be+cause item. For all screened items (i.e. T-shirts, etc.), you can prolong the life and quality of the artwork if you wash it in cold water and hang it to dry.
How does the sizing work?
be+cause sizing is simple:
- Our stitched clothing comes in small and medium/one-size;
- Our screened shirts come in small to large for women and large to x-large in men’s. We screen on American Apparel shirts, which tend to be a bit smaller than most other brands. If you are in doubt, we suggest ordering one size larger in all screen-printed shirts.
Why do some of the profits from your clothes go to good causes?
be+cause is a culmination of many years of working with great designers and great causes. Through all of these collaborations, we’ve always made sure some goes back to projects that are bringing about positive change in our world. We wanted to continue this philanthropic outlook with our clothing & accessories line.
How do I place an order?
You can place an order online using our safe and secure online shopping technology, or you can call our headquarters at 415-255-0331.
What credit cards do you take?
Whatever you’ve got. We take most major cards, including American Express, Visa, Mastercard, and Discover. We also take PayPal payments and e-checks.
What do I do if I am not comfortable ordering online?
If you are not comfortable ordering online, call us to place your order at 415-255-0331.
If I buy something from be+cause, will I all of the sudden start to get unwanted catalogs from other retailers in my mailbox? What about spam in my e-mail inbox?
We really don’t like junk mail and spam, either. So, be+cause never rents or sells your contact information for these purposes. You will only get be+cause-related e-mails, and even then you will always have an opt-out option.
Is there a handling fee?
We charge a small handling fee for each item bought to help us pay a living wage to the people who work for us.
What will shipping cost?
Shipping charges will depend on the number of items you purchase and their weight.
For estimates of what your order will cost for DOMESTIC shipping and handling see the chart below:
| Order Weight |
Ground Shipping |
Canada |
| 0 - 1 lbs |
$6.00 |
$9.00 up to 4lbs |
| 1.1 lbs - 2 lbs |
$8.00 |
| 2.1 lbs - 3 lbs |
$11.00 |
Can I ship overnight?
To purchase a product or products that you would like shipped overnight, please call us at 415-255-0331 for additional costs and to place the order. Orders have to be placed by 12 PM Pacific Time in order meet the overnight shipping deadline.
Holiday Shipping
To have your package arrive in time for Christmas to all DOMESTIC destinations, orders must be placed no later then 12pm PST on Monday, December 18th. This is for USPS Priority Post only.
INTERNATIONAL orders must be placed no later then 12pm PST on Wednesday, December 13th. International packages are sent Global Priority.
If you would like to order and send by faster courier (FEDEX) for an extra fee, please call in your order no later then 6pm PST Wednesday, December 20th to 1-415-255-0331 ext 202.
Do you ship internationally?
We ship throughout the US and Canada, but will ship elsewhere upon special arrangement. Call us to arrange international shipping at 415-255-0331.
Can I pick orders up?
If you live in the San Francisco Bay Area and would like to pick up your purchases from our Mission-based headquarters, please contact us to purchase and make arrangements.
How do I check on my shipment?
You can e-mail us with your order confirmation number, info@becauseclothing.com.
How long will it take to get my order?
For DOMESTIC orders we estimate about 7 days from the day you place your order to when it will arrive (we ship priority mail which normally takes 2 - 3 business days), give or take a couple of days. CANADA orders, please allow 10 business days.
*** For the Holiday Season we will be processing and shipping orders every other day to try and ensure that gifts arrive by Christmas! The sooner you order the faster it will get there.***
Do you charge sales tax?
We charge 8.5% California sales tax on in-state purchases only. Purchases shipped to addresses outside of California do not get charged sales tax.
What if an item I've ordered is out of stock?
We will contact you as soon as we know. We will then offer other options, let you know if the item is on backorder, and/or give you a full refund.
How do I modify or cancel an order?
As long as your order has not been shipped you can call or email us to modify or cancel your order, 415.255.0331 or info@becauseclothing.com.
How do I return or exchange an online purchase?
If something isn't right with your item, please let us know immediately. We will happily exchange or offer online store credit for returns of items that are not worn, washed, or are defective. Please notify us by phone or via e-mail regarding items you wish to return within seven business days of receiving the items. The return must be received within 10 business days from the date on the receipt. We will send you another color, size, or an entirely different style of your choice (stock permitting). If you prefer store credit, we will gladly issue you a gift certificate. Customer must include original receipt and item. You will need to pay for shipping and we do not accept C.O.D.
Do you gift-wrap?
No, but all goods are wrapped in decorative tissue paper.
Do you sell in my area?
Click here to see list and contact information for the fine stores carrying our line: Stores
Do you offer wholesale?
We do offer be+cause products for wholesale. sales@becauseclothing.com to receive information.
Who owns be+cause?
be+cause is a wholly owned division of C3 Lab (www.c3lab.com). It is run by Erin & Deyden, who’ve worked together for good causes and good design since they were just out of college.
More questions, contact us at info@becauseclothing.com.
